Buyer FAQ — Reference Page

30+ buyer questions about yoga apparel manufacturing — answered in 1–3 sentences.

Eight topic groups. Thirty-three short Q&As. No marketing fluff, no padding — built so a sourcing manager can read it in eight minutes and skip 80% of the back-and-forth email.

  • Each answer is the same answer we give in email — not a copy-edited PR version.
  • Where a topic deserves its own page, the answer links straight there instead of repeating 600 words.
  • Numbers in answers are operational averages, not aspirations.
33 questions 8 topic groups 1–3 sentences per answer 13 deep-link references

1General / Company

Who you're buying from.

Where the factory sits, how old the line is, who we already ship to, and how we communicate.

  • Q1 Where is your factory based?

    One single-floor production site in the Pearl River Delta, southern PRD region. The footer address block and the page's Schema.org LocalBusiness entry carry the postal locality — body answers keep it geography-light on purpose so this page reads as a buyer reference, not a regional pitch.

  • Q2 How long have you been making yoga apparel?

    The line has run yoga-only since 2014. No off-season pivots into general T-shirts or fast fashion — twelve years of pattern, fabric, and squat-test verdicts on the same category, which is why our manufacturing capacity page lists yoga-specific sub-categories, not generic apparel.

  • Q3 Which markets do your clients ship into?

    Roughly two-thirds North America (US and CA), one-fifth EU plus UK, and the remainder split between AU, JP, and KR. We hold export documentation templates for CPSIA, REACH, ASTM, and Prop 65 — the live cert list is at /certifications/.

  • Q4 What languages does the sales team work in?

    English and Mandarin every working hour. Written Japanese, Korean, and Spanish are handled by translation pass within the same business day — we keep template libraries for common quote elements, not a 24/7 multilingual desk.

2MOQ & Pricing

How small you can start, how the price gets built.

The per-SKU floor, the mix-and-match rules, indicative FOB bands, and how the money moves.

  • Q5 What is your minimum order quantity?

    50 pieces per SKU is the starting floor for both stock-fabric runs and custom orders. The full per-SKU breakdown — including the tier where unit price actually steps down — lives at /pricing-moq/.

  • Q6 Can I mix SKUs to hit the MOQ?

    No — each SKU must clear its own 50-piece floor (different cutter setups, different fabric rolls, different size sets). You can however mix multiple SKUs in a single container PO once each has cleared its floor; the container-mix logic is documented at /wholesale-yoga-apparel/.

  • Q7 What's a typical FOB price range?

    Leggings sit roughly $6–$14 FOB, sports bras $4–$9, hoodies $12–$22 — bracketed by fabric grade, decoration, and run size. We don't publish a public rate card because it ages fast and gets gamed by traders; specced-brief quotes turn around in one business day.

  • Q8 What payment terms do you offer?

    30% T/T deposit on PO confirmation, 70% T/T against B/L copy is the standard. L/C at sight is supported on POs above USD 30k; PayPal and credit card are accepted for sample-stage charges only, not bulk balances.

3Samples

Before you commit to a PO.

Cost, turnaround, credit-back rules, and what happens if the sample misses.

  • Q9 How much does a sample cost?

    Generic-pattern sample on stock fabric is typically USD 35–65 per piece. Full-custom (your tech-pack, your fabric, your decoration mix) runs USD 90–180 depending on the embroidery / sublimation stack. The full policy with edge-cases lives at /sample-policy/.

  • Q10 How long does a sample take?

    5–7 working days for stock-pattern on stock-fabric. 10–14 working days for full-custom from a clean tech-pack. Add 3–4 days if you need Pantone-matched dye-to-order on a colorway we don't already keep on the floor.

  • Q11 Do you credit the sample fee against a bulk order?

    Yes — sample fees are 100% creditable against the matching bulk PO if it confirms within 60 days of sample sign-off. Past 60 days the credit lapses; we'll quote a fresh sample for any redesign because patterns and fabric supply have usually drifted by then.

  • Q12 Can I return a sample I don't like?

    No — samples are made-to-order and not warehoused, so we don't take returns. We'd rather rework: tell us exactly what missed (fit at the waistband, hand-feel on the gusset, print contrast on dark colorway) and a revision sample ships within 5 working days at half the original fee.

4Production & Lead Time

How long it actually takes.

Standard cycle, rush window, peak-season drift, and monthly piece-count headroom.

  • Q13 What's the full production lead time?

    28–35 calendar days from approved sample + paid deposit to ex-works for runs of 50–2,000 pieces. The cycle is published step-by-step (fabric in → cut → sew → decoration → QC → pack) at /manufacturing-capacity/.

  • Q14 Can you expedite a rush order?

    Yes — 18–22 days is achievable if the fabric is on the floor and the decoration is single-method (i.e. no embroidery + sublimation + heat-press stack on the same garment). Rush surcharge is roughly 8–12% of line cost; we quote it as a separate line item rather than bury it in the unit price.

  • Q15 How do lead times shift during peak season?

    September through early November adds 4–7 days across most apparel orders globally — it's the holiday surge. We hold a peak-season quota for repeat clients; new clients booking in August usually still ship inside the standard window if the brief is clean.

  • Q16 What's your monthly production capacity?

    Around 80,000–100,000 pieces / month across leggings, bras, and tops. Heavier pieces (hoodies, jackets) consume more line hours, so a hoodie-heavy month drops total piece count by roughly 25%. Full capacity tables and historical throughput sit at /manufacturing-capacity/.

5Fabric & Material

What the garment is made of.

Fiber choice, certs, recycled options, buyer-supplied fabric, and how swatches travel.

  • Q17 Nylon-spandex or polyester-spandex — which should I choose?

    Nylon-spandex (75/25 or 80/20 blends) wins on hand-feel, drape, and recovery — premium leggings live here. Recycled polyester-spandex is cheaper, dyes brighter for sublimation, and is the right choice for printed collections; the side-by-side test at /fabric-selection/ walks through both with hand-feel notes.

  • Q18 Are your fabrics OEKO-TEX certified?

    The default fabric library — the rolls we keep on the floor — is OEKO-TEX Standard 100 certified. Certificate copies ride along with every shipment; the live list of certified mills (with mill code + cert serial) is documented at /certifications/.

  • Q19 Do you offer recycled or GRS-certified fabric?

    Yes — GRS-certified recycled polyester (rPET) is available on order across most styles, with a 2–3 week sourcing lead-in if it's not already on the floor. Recycled nylon (econyl-class) is supported on bras and shorts; recovery is slightly softer than virgin, so we tune pattern allowance accordingly.

  • Q20 Can I bring my own fabric or specify a mill?

    Yes — buyer-supplied fabric is supported provided it passes our in-house shrink + colorfastness pre-test (3 working days). If you nominate a mill we don't usually buy from, expect a 2-week qualification window before bulk cutting — we run a small calibration cut first to catch grain or stretch surprises.

  • Q21 How do I get fabric swatches before ordering?

    Free swatch card of up to 12 fabrics by international courier; we'll ask for a courier account number to cover shipping, or you can pre-pay USD 25. Targeted color-card matching for a specific Pantone — useful when you're locking down a hero colorway — takes 3–5 additional working days.

6Customization & Branding

Making it look like your brand, not ours.

Labels, hangtags, packaging, and how decoration techniques stack.

  • Q22 Do you do custom-labelled apparel (private label)?

    Yes — woven, satin, silicone, heat-transfer, or recycled labels at neck, waist, or side seam. Custom hangtags, tear-away tags, and recycled polybags are all printed and applied in-house; the full label-and-tag matrix is at /oem-service/.

  • Q23 Can I supply my own hangtags and packaging?

    Yes — bulk-ship them to us 10 working days before sewing finishes, or have your printer drop-ship to our shipping zone. We don't charge a handling fee for client-supplied tags up to 2 kinds per SKU; beyond that there's a small assembly fee that we quote per piece, not per PO.

  • Q24 What custom packaging options exist (e.g. polybag, mailer)?

    Plain recycled polybag is default. Custom-printed polybag (1- to 4-color logo), kraft mailer with brand sticker, and folded-card insert with washing-care instructions are all available on top of base packaging — pricing scales by quantity, not by complexity, so a 4-color polybag on 2,000 pcs is cheaper per unit than 1-color on 200.

  • Q25 Can you do embroidery or just print?

    Embroidery up to 12,000 stitches per logo position is in-house; beyond that we batch-outsource to a partner 20 minutes away (same QC standard, no markup). Combined embroidery + sublimation + heat-transfer on one garment is allowed but adds 4–6 days to lead time; the ODM decoration mix is documented at /odm-service/.

7Shipping & Logistics

From our dock to yours.

Incoterms, mode mix, Amazon FBA prep, and how customs paperwork flows.

  • Q26 Which Incoterms do you support?

    FOB nearest port is the default for ocean freight; EXW works if you have a freight forwarder you already trust; DDP (door-to-door, duties prepaid) is supported on US and selected EU lanes. CIF is offered but rarely the cheapest path — lane-by-lane recommendations sit at /supply-chain/.

  • Q27 Do you ship by air, sea, or both?

    Both. Sea is the default on full or half-container POs; air is standard for samples and rush orders under 200 kg; rail is competitive on EU-bound shipments at 18–22 days transit. We don't sell freight as a markup — you can book through us at cost-plus or simply use your own forwarder.

  • Q28 Can you ship directly to Amazon FBA?

    Yes — FNSKU + box labels printed at packing, suffocation-warning polybags, carton weight under FBA caps, ASIN-level QC photo set per SKU. We handle US, UK, DE, FR, IT, ES, and JP FBA prep today; new-marketplace policies vary, so confirm requirements with your account manager before the carton dimensions get locked.

  • Q29 How are customs and duties handled?

    On FOB / EXW the customs clearance is the buyer's forwarder's job; we provide commercial invoice, packing list, plus CO / FORM-E / FORM-A as the destination requires. On DDP we pre-pay duties at landed-cost — a fluctuation buffer of ±5% is reconciled on the final invoice, never re-quoted at delivery.

8Compliance & After-Sales

Paperwork, defect math, IP.

The certs we already hold, our measured defect rate, claim path, and how design IP is protected.

  • Q30 Which compliance certifications do you hold?

    OEKO-TEX Standard 100 on fabric, BSCI on social compliance, ISO 9001 on the quality-management system — third-party audited and re-issued on schedule. Buyer-specific testing (CPSIA Section 101, REACH SVHC, Prop 65) is run per-PO at an SGS or Intertek lab the buyer nominates; the live list is at /certifications/.

  • Q31 What's your defect rate?

    AQL 2.5 (Major) is the contractual ceiling on every PO; the rolling 12-month measured rate sits at 0.7–1.1% on stock-pattern runs. We share the AQL inspection report with the B/L pack — no separate request needed, and the QC photo set is searchable by carton ID.

  • Q32 What's your return / claim policy if there's a defect?

    Photo evidence plus a sealed bag of the defective unit, sent within 14 days of arrival, opens a claim. Verified defect above 1% in a PO is refunded at line-item cost or replaced in the next batch — your call. Below 1% is buyer-absorbed (this is the industry-standard AQL band, not a Yogavendor-specific carve-out).

  • Q33 How do you protect my designs and IP?

    Mutual NDA available before tech-pack share — we sign one a week on average. We don't reverse-engineer competitor garments and we don't run branded look-alike requests (no "Lululemon-style" briefs). Production records are kept for 24 months and destroyed thereafter; partner factories on overflow runs sign back-to-back NDAs.

Still have a question we didn't cover?

Send it over. We'll answer in email within one business day — and if more than two buyers ask the same thing in a month, it lands on this page.